Terms and Conditions
Effective Date: June 2nd, 2025
Welcome to YourNorthStore (referred to as “we,” “us,” or “our”). By accessing or using our website www.yournorthstore.com (“Site”) and purchasing from us, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our Site.
1. General Information
YourNorthStore is an online retail store offering products through a dropshipping model. This means we work with third-party suppliers to fulfill your orders directly. By placing an order, you understand that your product may be shipped from international warehouses and may arrive in separate packages.
2. Use of the Site
You must be at least 18 years old or have permission from a legal guardian to use this site and make purchases. You agree not to use the site for any unlawful or prohibited activities.
3. Product Availability and Descriptions
We make every effort to display accurate product descriptions and images. However, we do not warrant that product descriptions, pricing, or other content is error-free. Product colours may vary due to screen settings.
4. Pricing and Payment
All prices are listed in USD and are subject to change without notice. Payment must be made in full at the time of purchase using our secure checkout system. We accept major credit/debit cards and other payment methods supported by Shopify.
5. Shipping and Delivery
Shipping times typically range from 7 to 21 business days depending on your location.
Some items may ship separately.
We are not responsible for delays due to customs, postal services, or unforeseen events.
Shipping information is provided based on the data we receive from our suppliers.
6. Returns and Refunds
We offer a 30-day return policy from the date of delivery for items that arrive damaged, defective, or significantly different from their description.
To start a return, contact us at yournorthstore@gmail.com with your order number and a clear photo of the issue.
Change-of-mind returns may not be accepted unless explicitly stated on the product page.
We do not cover return shipping costs unless the item is defective or an error was made on our part.
7. Order Cancellations
Orders can be cancelled within 12 hours of placement. After this window, your order may already be in processing or shipping and cannot be changed.
8. Limitation of Liability
YourNorthStore is not liable for any direct, indirect, incidental, or consequential damages that result from the use of or inability to use the site or products purchased from us.
9. Third-Party Links
Our site may include links to third-party websites. We are not responsible for the content, policies, or practices of any third-party site.
10. Privacy
Your use of the site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
11. Changes to These Terms
We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with the updated “Effective Date.”
12. Contact Us
If you have any questions about these Terms, please contact us at:
📧 yournorthstore@gmail.com